Syria: How the ICRC helped victims of the conflict in 2013

UPDATED on 08.01.2014 - The ICRC is helping both people inside Syria, who are facing extremely difficult conditions, and the hundreds of thousands of Syrians who have had to flee to Jordan,  Lebanon or Iraq. We are distributing food and other essentials, restoring water supplies, supporting medical services and putting family members back in touch.

The boundaries and names shown, and the designations used on this map do not imply official endorsement or acceptance by the International Committee of the Red Cross.



    A tractor clears the rubble of a building destroyed by fighting in Azaz / © ICRC / T. Voeten.



    20 million people across the country benefited from improvements to water and sanitation facilities.


    10 million people, in all 14 governorates, benefited from emergency repairs to water systems damaged by fighting.


    810,000 IDPs benefited from action taken in collaboration with the Syrian Arab Red Crescent (SARC). They included over 108,000 in Deir Ez-Zor, Homs and Rural Damascus, who received water by truck, and over 80,000 IDPs, for whom the two organizations repaired homes, water systems and sanitation facilities. The ICRC provided over 620,000 IDPs with drinking water during the initial days of their displacement.


    3.1 million people benefited from a waste and pesticides programme in Aleppo and Idlib governorates.


    3.5 million people received food (distributed in conjunction with the Syrian Arab Red Crescent).

    Other aid
    1 million people received mattresses, blankets, kitchen sets, hygiene kits, candles, and other household items distributed in conjunction with the Syrian Arab Red Crescent.

    The ICRC is supporting mobile health units, which mainly serve IDPs, and we support health facilities when necessary.

    200 ICRC staff work in Syria.

    The 2014 budget for our operations in Syria is CHF 105 million.

  • IRAQ

      A boy who has fled the fighting in Syria, at an ICRC food distribution operation in Iraq. © ICRC / P. Krzysiek



    We distributed food and essential household items to 11,500 Syrian refugees.


    Restoring family links
    We ensured that 500 people in Al Qaim and Al Obeidi refugee camps got free three-minute phone calls to any destination worldwide.

    The 2014 budget for all our operations in Iraq, including help for Syrian refugees, is CHF 60.41 million.



    Lebanese Red Cross volunteers transfer an injured Syrian refugee to hospital. 


    • We covered the cost of treatment for 835 Syrian refugees with weapon-related injuries and fitted 33 Syrian casualties of the fighting with artificial limbs. 
    • 143 hospital staff underwent training in how to deal with mass casualties and 57 surgeons learned about war-wound-management.
    • 12 medical facilities received medical supplies, benefiting more than 2,400 patients.
    • The Lebanese Red Cross provided 3,180 blood units for patients from Syria, with financial assistance from the ICRC.

    Food and other aid
    More than 34,000 refugees from Syria received aid, including 16,000 Palestinians from camps in Syria.

    We improved access to water in areas hosting Syrian refugees in north Lebanon and the Bekaa valley, to the benefit of more than 230,000 people, including some 37,650 refugees.

    The 2014 budget for all our operations in Lebanon, including help for Syrian refugees, is CHF 23.43 million.



    Syrian refugees phone relatives from the ICRC office in Al-Zaatari refugee camp © ICRC


    About 34,000 Syrian refugees re-established contact with their families by phone and one boy was reunited with his family.

    Food and other aid
    110,000 Syrian refugees in northern Jordan and central Amman each received food and hygiene kits, distributed in conjunction with the Jordan National Red Crescent Society.

    We delivered 11 water pumps, 38 water tanks, 6 generators, 28 equipment shelters, 19 sanitation facilities, 27 drinking water dispensers and 26 washbasins, ensuring that Syrian refugees had clean water.

    Other aid
    110,000 Syrian refugees received blankets, mattresses, pillows, supplies to help them get through the winter and hygiene kits.

    Cash assistance
    1,000 Syrian families living in the northern governorate of Mafraq received cash assistance, as part of a programme implemented together with the Jordan National Red Crescent Society.

    The 2014 budget for all our operations in Jordan, including help for Syrian refugees, is CHF 15.46 million.